Refund policy

Due to the nature of the product we do not accept returns. Products may contain nuts, dairy and other allergens. If you feel this may affect the recipient, please do not subscribe or purchase.

If however you are unsatisfied with the product or service please get in touch and we will endeavour to help - hello@chocolatebouquetshop.co.uk

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.